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1. Submit a deletion request
Email [email protected] with the subject “Personal data deletion request”. State that you want UNI to delete personal data associated with a website form, application, Facebook or Instagram lead form, or another interaction with UNI.
2. Help us locate your data
Include the name, email address and telephone number used when you contacted UNI, and identify the form or channel if known. Do not send passwords, access tokens, identity-document copies or other sensitive information unless UNI specifically requests a secure verification method.
3. Identity verification
UNI may ask for additional information reasonably necessary to confirm that the requester is the person concerned or is authorised to act for that person. This protects personal data from unauthorised deletion.
4. What happens next
- UNI will acknowledge and assess the request under applicable data-protection law.
- Relevant records will be located across admissions systems, website-form storage, HubSpot and other service providers used for the interaction.
- Data will be deleted, anonymised or restricted where the request is valid and no legal exception requires continued retention.
- UNI will communicate the outcome within the period required by applicable law.
5. When some information may be retained
Certain information may be retained where necessary to comply with legal, accreditation, financial, security, dispute-resolution or institutional recordkeeping obligations. Where full deletion is not permitted, UNI will explain the applicable limitation and restrict use where appropriate.
6. Facebook and Instagram data
A request to UNI covers copies of Meta Lead Ads information held in UNI-controlled systems and connected processors. To manage information held independently by Facebook or Instagram, use the privacy and account controls provided by Meta. Removing UNI's Meta business integration from your Facebook settings stops future access but does not by itself delete records already received by UNI; use the process above for those records.